Automotive research specialists, JD Powers, recently found Suzuki to be one of the best quality mass-market brands in the UK, when measured by the number of problems that customers have experienced during the first three years of ownership.
The tests show Suzuki quality, after three years of use, was rated at 30% better than the industry average. This, when combined with high levels of sales and service satisfaction, makes Suzuki one of the most rewarding brands to own.
The JD Power Vehicle Dependability study is considered one of the most comprehensive quality studies of its kind. Apart from asking owners for a general assessment of the quality of the vehicle, it studies 177 specific areas in each vehicle.
These include engine and transmission, driving experience, paint, panel fit and finish, seats, heating and ventilation, in-car entertainment and the general quality of the interior after three years of use.
The UK JD Power report mirrors Suzuki’s internal customer satisfaction ratings in South Africa.
Since its official local launch in 2008, Suzuki has seen its customer satisfaction ratings track positive to its growth in market share, with a high point recorded in 2014, when it was officially recognised as the second-fastest growing brand in the country.
Suzuki in South Africa
Over the past two years, Suzuki has also increased its dealer footprint in South Africa by doubling its dealer network from 23 in 2014 to 47 dealers by the end of 2016, including new dealerships in Lesotho and Swaziland.
“Each one of our passenger models and SUVs has a loyal following, but in the lead is the Suzuki Swift, our most popular passenger vehicle in South Africa,” says André Venter, divisional manager for sales and marketing at Suzuki Auto South Africa. “The Swift is a best seller with combined sales of over five million units across the globe.”
The Swift has amassed over 60 awards in recent years, including quality awards across Europe and consumer choice accolades in Europe, Asia and South Africa.
In South Africa, the Swift was named in several large consumer choice and magazine awards, alongside the Celerio, Vitara, Ciaz and Ertiga.
It was another exciting day at CMH Suzuki Umhlanga on the 16 July 2016 as we hosted our July Jamboree! A day filled with family entertainment, braai wors rolls, fantastic prize giveaways and an array of specials on new and pre-owned vehicles.
Gloomy Weather, No Problem!
The gloomy weather did not deter the staff and public from enjoying relaxing music, a delicious lunch and fun and games for the whole family. While parents had an opportunity to speak to our friendly sales executives about the great vehicles on special and busy tailor-making deals, the kiddies enjoyed colouring pictures and the jumping castle under supervision off course.
While the first 10 customers to test drive a vehicle received cooler-bags, the kiddies were given a gift hamper packed with delicious snacks and crayons.
There was also a lucky draw for 2 Gateway Gift Vouchers to the value of R500 each which were won by Mr Megandren Moodley and Mr Kumaran Govender! Congratulations guys and thank you for your participation.
With sales executives smiling, customers totally satisfied and the kiddies high on the sugary treats, it was a once again another successful event at CMH Suzuki Umhlanga!
We would like to thank everyone that contributed in making this day an absolute success, especially our loyal customers and public! See you soon at our next event!
Whoever you are, whatever the driving situation, you’ll have more fun than ever before!
New 4WD value born out of Suzuki’s Way of Life, a philosophy of making each day more exciting. In various kinds of weather and on a wide range of road surfaces, lets you drive with confidence. No special technique or operational skills are required.
It can bring more people more peace of mind and driving pleasure than ever before. ALLGRIP – for the pleasure of everyone who drives!
The ALLGRIP is not designed just for a certain type of terrain or a particular purpose. With it’s long history of SUV development, Suzuki has achieved the ideal 4WD concept of ‘’Fun to Drive”, “Peace of mind”, and “High fuel efficiency” – the three values that are in such high demand today! Your encounter with the ALLGRIP will introduce you to driving pleasure you never thought existed.
The next vehicle to drive on the moon could very well be a Suzuki, if the team from Hukato, Suzuki and ispace technologies has its way.
Hukato is competing for Google’s Lunar XPRIZE, often called Moon 2.0, and it aims to be the first privately funded lunar exploration team. It has received a significant boost this month as Suzuki announced its support of this all-Japanese team.
The Lunar XPRIZE of $20 million will be awarded to the first privately funded team of space explorers that can safely land a lunar rover on the surface of the moon and have the vehicle travel at least 500 metres, while recording high resolution images.
The deadline for this feat is 31 December 2017, although teams must have booked a space flight before the end of 2016 to remain in contention.
For the trip to the moon, Hukato has enlisted the support of ispace technologies, a high-tech start-up that develops interconnected micro-robots that will one day explore space for exploitable resources. Once on the moon, however, the task will fall on Suzuki to help design and build a craft that can manoeuvre the rocky and powdery surface in one sixth of the gravity of the earth.
According to Hukato, they enlisted the help of Suzuki because of its globally recognised expertise in building highly manoeuvrable compact vehicles, often with four-wheel drive. Suzuki, in turn, was enthused by the Hukato’s bold vision and the opportunity to contribute to the future of society, as it has done since its inception 107 years ago.
Suzuki’s has already started working with Hukato on weight saving and drivability and is drawing on its expertise that has made compact vehicles like the Swift a global best-seller, with sales of over 5 million units, and with vehicles such as the Jimny, a perennial favourite for off-road driving.
Weight saving will be crucial for the launch and transport phase and is seen as the primary concern for keeping the cost of the launch as low as possible. Here Suzuki has contributed its specialist knowledge of weight-saving design and the use of modern materials, such as carbon fibre.
To aid the rover’s drivability on the powdery surface of the moon, called regolith, Suzuki will utilise its knowledge of traction control and four-wheel-drive and its ability to build these technologies into very compact vehicles.
Hukato’s current rover design is called the Pre-Flight Model 3 and it features solar panels for energy, high-definition 360 degree cameras, a full carbon-fibre hull and custom-designed wheels designed for grip.
Team CMH Suzuki Umhlanga is continually pushing the envelope when it comes to exposing and sharing the awesomeness of the Suzuki Way of Life! This time, our energetic and vibrant team were at The Builders Warehouse in Riverhorse Valley from the 24th to 26th June 2016.
The fantastic Suzuki Super Carry caused quite a stir as it recently made its South African debut! With unrivalled ground clearance, economical 1.2l petrol engine and retailing at a very affordable price, there was only positive feedback from business owners especially.
The fantastic Suzuki Super Carry lived up to its reputation of becoming ‘Your Best Employee Yet!’
Elegantly sitting next to the Super Carry were some of the other 2016 range of Suzuki vehicles! The iconic Suzuki Swift, people mover Ertiga and the luxurious Ciaz sedan really pulled a crowd. With vehicles becoming more of a fashion statement of lately, the Suzuki Ciaz would surely fall into the designer couture category if there was ever one. This curvaceous premium sedan caught the eyes of those who like the finer things in life.
Chatting to the public about the Suzuki Ciaz was just too easy….all we had to do was open the doors and invite them into pure premium luxury and refinement of the interior. Chatting to the public about the Suzuki Way of Life was an absolute pleasure.
Once again our presence was greatly appreciated by the public and it was a fun-filled weekend at Builders Warehouse! See you soon!
Builders Warehouse Display – CMH Suzuki Umhlanga
Feel hemmed in? Losing your individuality?
Free yourself and step out in front! Broaden your horizons and grab the lifestyle you want.
VITARA – A whole new world awaits
The Vitara has a style of its own, combining the traditional image of a Suzuki SUV with unique modern accents and elements. The essence of Suzuki’s SUV design, such as the clamshell bonnet, flared fender, fender garnish and thick C pillars, has been modernised and incorporated throughout the vehicle.
A finely chiselled front end, LED headlamps with red-trimmed projector covers, 17 inch black alloy wheels, and satin finish silver outside door mirrors meet the all-new Vitara S grade.
Your heart will pulse with curiosity when you first sit in the driver’s seat and contemplate the time you will spend with the Vitara. You’ll indulge in the spacious yet cosy interior that gently surrounds you. And when the engine starts to rev, you’ll feel a rising excitement about all the places you want to visit. Already, your heart is running toward the next destination.
A 7-inch touchscreen display enables intuitive operation of multimedia features including audio, hands-free phone, navigation system and smartphone integration. Features can be selected from the four main operating modes – Listen, Call, Drive and Connect.
The Smartphone Linkage Display Audio works with Apple CarPlay and MirrorLink. By connecting your compatible iPhone via USB, Apple CarPlay allows you to make phone calls, access your music, send and receive messages, get directions all by voice command or a tap on audio display. Likewise, MirrorLink lets various applications on your smartphone appear on the vehicle’s touch screen display, allowing you to access your smartphone’s features.
Find yourself, redefine yourself, find your Way of Life with the all new Suzuki Vitara!
Team CMH Suzuki Umhlanga where once again out and about showing off our fabulous vehicles, this time at the La Lucia Mall celebrating the awesome Father’s Day Weekend Vehicle Display on the 18th & 19th June 2016.
It was all about the dad’s so it was befitting to display our insanely popular and iconic 2016 Suzuki Jimny. As expected, the enthusiasm and feedback from the friendly shoppers was overwhelming. From the youngsters that were overly-excited about this cool 4X4 Coupe beautifully poised in a Superior White to the mid-aged sector that took a great interest in the affordability and functionality of the 1.3L powered Jimny
The Way of Life Ethos
Talking to the public about the impressive reliability and explaining what the Suzuki brand was all about surely sparked a great interest in the Japanese brand. The reason for our presence was initially to create a customer database and to introduce the ‘The Way of Life’ ethos of Suzuki to the public, but we ended up developing more Suzuki fans!
Many happy shoppers made mention for our great Swift and Ciaz models but were taken aback by the sleek and slender lines of the musculine Suzuki Jimny. Although test drives were not permitted on the day, a huge interest was shown towards the Jimny and it’s impressive sales statistics!
The enthusiasm was greatly appreciated and the awesome smiles and many thanks are always welcomed. All the fun had to come to an end eventually, but all in all Suzuki came and conquered at the La Lucia Mall with 1 of the busiest and most interactive automobile marquees! See you soon at our next display!
La Lucia Mall Father’s Day Display – CMH Suzuki Umhlanga
Suzuki South Africa has entered the Light Commercial Vehicle (LCV) segment for the first time with the introduction of the new Super Carry compact bakkie. The Super Carry will arrive at Suzuki dealerships across the country in June 2016. Suzuki is best known for its reliable passenger cars, with the Swift, Vitara and Jimny being particularly popular in South Africa. Suzuki South Africa is now venturing forth into the Light Commercial Vehicle (LCV) segment and will soon introduce the Super Carry compact bakkie to market in June 2016.
The Super Carry bakkie, now in its 11th generation, has been around since 1961 and has been particularly popular in Japan and other markets. The Super Carry is built in India and South Africa will be the first international market to receive the new model. The Super Carry will appeal to small business owners looking for a capable, affordable and reliable workhorse to ‘carry’ out daily business duties, with the support of Suzuki’s established dealer network.
What does the Super Carry offer?
The Super Carry comes with a payload of 750 kg and features a cab-over design with a large load bay measuring 2.18 x 1.49 metres. The Super Carry also has a ground clearance of 175 mm and a turning circle of 8.6 metres, which makes it capable of manoeuvring in tighter spaces.
The Super Carry can comfortably seat two people and the raised seating position offers increased visibility for the driver.
A 1.2-litre engine with a total of 54 kW and 101 Nm of torque will power the new Super Carry with a 5-speed manual transmission powering the rear wheels.
“We’re delighted to introduce the Suzuki Super Carry to the SA market. It arrives at a time when cost efficiency, affordability and value for money are key requirements for small businesses and entrepreneurs seeking an efficient, versatile and robust utility vehicle” says Charl Grobler, manager of product planning and sales at Suzuki Auto SA.
Suzuki Super Carry price in South Africa
Suzuki Super Carry – R129 900
The price includes a 3-year / 100 000 km warranty.
Drop by at CMH Suzuki Umhlanga 89 Flanders Drive, Mt Edgecombe and place your order for your Super Carry! Call us on 031 941 1319 to book a test drive or click on the link https://www.cmhsuzuki.co.za/cmh-suzuki-umhlanga/ for more information.
The All-New Suzuki Super Carry
CMH Suzuki Deliveries May 2016
It’s always such a pleasure interacting with different people and cultures, and that’s the experience Suzuki gives us when we do mall displays.
Last week we were at the plaza, what a colorful and vibrant place with friendly people , never missing a chance to stop put aside their busy their shopping with their families to find out more about our underdog brand.
The beauty about Suzuki is that it appeals to the Average South Africa that’s currently being beat down by the economy but still needs to move on their 9 to 5 job.
Customers took the time to query about pricing and as much as most of them were oblivious to the brand it was to their surprise how affordable and reliable our vehicles were.
Most people either mistaken us for Isuzu or just selling bikes but when I spoke about Suzuki’s vase heritage clients were shocked.
It’s always such a pleasure to be in a place we people are willing to try something new.. and what better more to offer them through these trying times our 2nd place warranty claim Suzuki vehicles that have such impeccable fuel consumption to top it all off.
The aim is not just to sell cars but to increase the Suzuki Family with tail lights leaving our showroom and happy drivers with peace of mind in this crazy world we live in.
CMH Suzuki Umhlanga Phoenix Plaza Display